Some chargers appear offline

Incident Report for Charge Amps

Resolved

This incident has been resolved.
Posted Apr 23, 2025 - 16:29 CEST

Monitoring

A low percentage of OCPP relay-connected (CEaaS) chargers we're seen offline. They are now back online and we are monitoring the systems.
Posted Apr 23, 2025 - 14:48 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 23, 2025 - 14:46 CEST

Investigating

We are currently investigating this issue.
Posted Apr 23, 2025 - 13:42 CEST
This incident affected: Web Portals, Charge Amps App, CPMS Backend and Integration services (CEaaS).