Communication problems with some measurement devices

Incident Report for Charge Amps

Resolved

Our partner has deployed a fix that solves the issue. Everything is working as expected!

Have a great weekend!

Posted Oct 01, 2021 - 15:33 CEST

Identified

Due to a global certificate issue, the communication between some measurement devices and our cloud service has stopped working, causing them to be regarded as offline since yesterday.

We are working hard together with our partners to solve the problem as soon as possible.

For more information, see: https://techcrunch.com/2021/09/21/lets-encrypt-root-expiry/?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAAMGH3Z73dMo1DEfirhBzXL0uQw59-lmazxQZpccQJ8MFZVaNUwlrPT3NzCy2MFimUCn_zdZ4pqVY49zuYCxOofqTGgOoF3L86qRftFxW8OZK8htjZCDaMBZkNstX_J668MRfuA9EEEEd3TRx-l4TrlvRYFBl_jLM42vmc6htIL63

Posted Oct 01, 2021 - 08:50 CEST

This incident affected: CPMS Backend.