Incorrect load management for some Dawn chargers connected to CEaaS

Incident Report for Charge Amps

Resolved

This incident has been resolved.
Posted Sep 29, 2025 - 18:29 CEST

Monitoring

A fix has been implemented and we are monitoring the results. Ongoing charging sessions might need to be restarted to get load managed properly.
Posted Sep 29, 2025 - 17:41 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 29, 2025 - 16:32 CEST

Investigating

Some Dawn chargers connected via CEaaS experience a too slow charging speed.
Posted Sep 29, 2025 - 16:31 CEST
This incident affected: CPMS Backend.